This Privacy Policy explains how Tailor's Touch processes personal data in connection with its website, appointments, consultations, and garment remodelling and upcycling services. It applies to visitors, customers, and other individuals who contact us or otherwise interact with the site.
This summary highlights how to navigate the information provided in this policy.
We use personal data to respond to inquiries, arrange appointments, assess garments, prepare quotes, manage approvals, carry out remodelling or alteration work, coordinate collection, process payments, maintain business records, secure the website, and meet legal or accounting obligations. We may also use limited technical data to monitor site performance and improve usability.
We may share personal data with service providers that support website hosting, communications, appointment handling, payment processing, record keeping, or technical maintenance. These parties may process data only for the services they provide to us and are expected to handle it under appropriate confidentiality and security obligations.
We may disclose personal data where required to comply with law, a court order, or a lawful request from a public authority. We may also share information where disclosure is necessary to establish, exercise, or defend legal claims, or to protect the rights, property, or safety of Tailor's Touch, our customers, or others.
Subject to applicable law, you may request access to your personal data, correction of inaccurate information, deletion of data that is no longer needed, or restriction of certain processing. You may also object to processing in some circumstances. Where we rely on your consent, you may withdraw it for future processing.
To make a privacy request, provide enough information for us to identify you and locate the relevant records. We may ask for additional details to verify the request and to protect against unauthorized disclosure. If a request cannot be fully granted, we will explain the reason where permitted by law.
We retain personal data for the period needed to manage inquiries, appointments, project work, payments, records, and legal obligations. When data is no longer required, we delete it, anonymize it, or retain it in a limited archive where the law or a legitimate business need requires continued storage.
We may update this Privacy Policy from time to time. The revised version will apply from the date it is posted on the website unless a different effective date is stated. Where changes are material, we may provide a notice through the site or by another reasonable method.
We may collect identification and contact details, appointment and inquiry information, garment and project details, fitting notes, communication records, payment-related information, and technical data such as device and usage information. Where relevant to a project, we may also process photographs or other images of garments provided by the customer.
We collect data directly from you when you submit an inquiry, book an appointment, request a consultation, approve a concept, or communicate with us. We also generate internal records from assessments, fitting reviews, collection arrangements, and website or device interactions. Payment information may be received through the chosen payment method, and limited technical data may be collected automatically when the site is accessed.
We may use essential cookies to support site operation, security, and form functionality. We may also use preference cookies to remember basic settings and analytics cookies to understand how the site is used and to improve performance. Cookies may be session-based or persistent depending on their purpose.
You may manage cookies through your browser controls, including blocking, deleting, or restricting certain cookies. Some site functions may not operate properly if cookies are disabled. Where the website uses cookies that are not strictly necessary, we may present additional controls or notices as required by applicable law.
